Property Tax Liability

What You Need To Know Property taxes are a significant part of any hotel’s overall tax liability. Studies show that property taxes account for 37%...

Claim WOTC Tax Reductions for Five More Years

If you’re like most of us, a complicated-sounding topic like the Work Opportunity Tax Credit gives you the jitters. You might even want to...

Property Tax Relief

How California’s Proposition 8 Can Help Commercial Real Estate Owners Every property owner should be making a focused effort to pursue property tax relief in light...

California’s Best Hoteliers & Lodging Advisors Gather Once a Year to...

January 26–27, 2021   Traditionally, the InnSpire Conference and marketplace offers hoteliers a once-in-a-year opportunity to connect, share ideas, learn, and innovate amongst hundreds of fellow...

The Stars in Our Eyes

Hotels are built by people, around people, and for people—in other words, people are important. While some believe that the guests are the most...

Hospitality Financial Leadership—Diversity in Hospitality

I have been thinking about this topic for some time. Especially after 2020 with the social unrest in this country and elsewhere in our...

Volunteering for the Johnson & Johnson Vaccine …and Getting Back to...

I’m one of the 1,000 volunteers for the Johnson & Johnson (“J&J”) phase 3 COVID-19 vaccine study at Stanford Medical School, aka the Janssen...

After the Wildfires

Insurance and Rebuilding Challenges for Hotels in California’s Wildfire Hazard Zones Hotels have not been immune from the devastation wrought by wildfires in California over...

California Legislature Passes New Employment Laws

Some Take Effect Now In this time of COVID and high unemployment, the California Legislature has chosen not to take its metaphorical foot off the...

California Wildfires

Employee Pay, Smoke Protection By August 19, more than 360 wildfires were simultaneously raging across California, destroying property and prompting evacuation of hundreds of thousands...

Hiring Process

Dear HR Managers, This is what you should look for in a staffing firm and a new employee... Hiring is one of the most important decisions...

How To Handle Unprecedented Workplace Tension This Election Season

What a year! 2020 has been full of challenges, both personal and professional. Personally, each of us have our own story. Professionally, workplaces have...

Four Ways COVID-19 has Changed Hotel Operations for the Better!

Ask anyone working in hotels about the impact of COVID-19 on their industry and the responses are likely to include the words “devastating,” “disastrous,”...

Handlery Foundation Donates $20,000 to CHLA Hospitality Foundation

Funds support education of future hospitality industry leaders SACRAMENTO, CA – (Sept. 29, 2020) –The California Hotel  & Lodging Association Hospitality Foundation proudly announces the...

Many Things Have Changed, but Today’s Focus on the Guest...

Fairmont Grand Del Mar has a long-standing tradition of setting benchmarks for service excellence in the industry, and today is no different. For decades discerning...

Adapting to Changing Times

Such interesting times we are living in! –Katie Dunn, Marketing Manager, Balboa Bay Resort As the General Manager of Balboa Bay Resort, a luxury resort...

Delivering Great Experiences

The Evolution of Luxury Guests As the nature of luxury travel continues to evolve during the COVID-19 pandemic, we have found that the expectations of...

Hotelier Profile: Pam Ryan

Pam Ryan is a quintessential hospitality veteran who worked her way through the ranks to become a successful hotelier. Now General Manager of a...

CHLA Member Benefit: Meet Pierre Your Mobile Concierge

“Sparking conversation is the first step towards building brand loyalty, and Pierre’s AI makes it easy for hotels to do that at scale.” – Robyn...

Reopening Guidance for Hoteliers

People’s expectations of normal have changed and getting “back” will require planning, enhanced communications, and above all else, adaptability. Just like the myriad of...