CHLA News Room

Insurance and Rebuilding Challenges for Hotels in California’s Wildfire Hazard Zones Hotels have not been immune from the devastation wrought by wildfires in California over...

Some Take Effect Now In this time of COVID and high unemployment, the California Legislature has chosen not to take its metaphorical foot off the...

Employee Pay, Smoke Protection By August 19, more than 360 wildfires were simultaneously raging across California, destroying property and prompting evacuation of hundreds of thousands...

Dear HR Managers, This is what you should look for in a staffing firm and a new employee... Hiring is one of the most important decisions...

What a year! 2020 has been full of challenges, both personal and professional. Personally, each of us have our own story. Professionally, workplaces have...

Ask anyone working in hotels about the impact of COVID-19 on their industry and the responses are likely to include the words “devastating,” “disastrous,”...

Funds support education of future hospitality industry leaders SACRAMENTO, CA – (Sept. 29, 2020) –The California Hotel  & Lodging Association Hospitality Foundation proudly announces the...

Fairmont Grand Del Mar has a long-standing tradition of setting benchmarks for service excellence in the industry, and today is no different. For decades discerning...

Such interesting times we are living in! –Katie Dunn, Marketing Manager, Balboa Bay Resort As the General Manager of Balboa Bay Resort, a luxury resort...

The Evolution of Luxury Guests As the nature of luxury travel continues to evolve during the COVID-19 pandemic, we have found that the expectations of...

Pam Ryan is a quintessential hospitality veteran who worked her way through the ranks to become a successful hotelier. Now General Manager of a...

“Sparking conversation is the first step towards building brand loyalty, and Pierre’s AI makes it easy for hotels to do that at scale.” – Robyn...

People’s expectations of normal have changed and getting “back” will require planning, enhanced communications, and above all else, adaptability. Just like the myriad of...

As with any situation where demand for a product skyrockets, unscrupulous businesses have infiltrated the market for Personal Protective Equipment (PPE) and are supplying...

Within the COVID-19 pandemic, there has been another crisis brewing. While hotels have been grappling with budget shortfalls, staff furloughs, and social distancing guidelines—human...

In May, as Minneapolis, New York City, Los Angeles, and dozens of other major US cities faced protests and civil unrest, hoteliers found themselves...

During the COVID pandemic, hotels have faced unprecedented challenges to remain operational and keep their staff employed. The time to reopen finally seems to...

During the financial crisis that started in 2008, many clients needed to invoke workout and reorganization strategies and tactics to save their hotels. As...

As we hear that it might be awhile before things are really “back to normal”, will they ever truly to be normal again? What...

Though we face unprecedented times, hoteliers across the state have stepped up to help others. When writing this article, we originally envisioned highlighting one or...