California Hotels Establish Cleanliness Standards for Reopening

CDC-based guidelines will protect well-being of guests, employees

SACRAMENTO, CA.  – (April 30, 2020) – When the economy begins to re-open, California hotels will play an integral part by adhering to updated standards of cleanliness and health safety for guests and employees, the California Hotel and Lodging Association announced today.

CHLA, incorporating recommendations from the Centers for Disease Control and Prevention, the California Department of Public Health and county health departments, has established standards for guest and employee cleanliness, workplace cleaning and safety, and changing guest experiences. The comprehensive “Clean + Safe” program provides the two essential elements needed for a hotel to successfully re-open – guidance for hoteliers and confidence for travelers.

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“Expectations of ‘normal’ are changing, so hotels will be required to adapt to provide improved health safety and communicate those changes to everyone,” said Lynn S. Mohrfeld, President and CEO of CHLA. “CHLA’s Clean + Safe program will ensure hotels are safe for all of our guests and each of our employees.”

For guests, the standards include new arrival procedures, availability of sanitation amenities, physical distancing recommendations and even how to use elevators, among other changes. For employees, the standards include COVID-19 trainings, use of personal protective equipment, handwashing, and safely engaging with guests.

The full list of updated standards is available at

About the California Hotel & Lodging Association

Recognized as one of the most influential state lodging associations throughout the country, the California Hotel & Lodging Association’s mission is to protect the rights and interests of owners and operators and be their indispensable business resource. Established in 1893, CHLA serves the unique interests of each segment of California’s diverse lodging industry.

Media Inquiries: Pete Hillan                                                                                            Phone: 831-227-5984

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